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Member Spotlight: Towanda Carter

October 7, 2014 Updated: September 9, 2020

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Towanda Carter was recently recognized by UFCW Region 1 for her outstanding service as a union member and for helping her fellow workers, both at her own workplace and elsewhere.

After noticing unfair treatment of workers at her job working at Catholic Charities Brooklyn & Queens Inc. in 2005, Towanda and her coworkers filed to unionize with the UFCW Local 888. Her strong morale and sense of member engagement among her colleagues helped them win their first union contract in 2006.

Towanda says that working in a metroarea at a non-profit revealed to her how people are often mistreated at work, especially when they are vulnerable. Although she works for a charitable faith-based organization, management had a very anti-union stance.  The Workers were under-paid, demoralized and lacking adequate company health care–leaving many to seek charity care. Many could not provide for their families without assistance from social welfare programs. That’s why Towanda was so adamant about spreading the word about the benefits of being a union member.

Years later, Towanda is a Chief Shop Steward, representing her fellow union members on both the Bargaining and Labor Management Committees. She has also expanded her efforts to help working people throughout her community, not just her own workplace.

As a Medical Coordinator serving the less fortunate for twenty years, Towanda has been a voice of justice for her fellow union members since the beginning. She has seen her coworkers through countless grievances and group grievances, and mediations and arbitrations–all as part of their ongoing struggle to keep their employer accountable to the collective bargaining agreement they all worked so hard for.

Towanda says she was surprised to learn she had been picked to be recognized for a member award, but honored as well. Her advice for other members trying to ensure that workers have respect on the job and at the bargaining table? “Be proactive. Be active!”

Union members and activists like Towanda make our union strong. Standing together, we can all make a difference.

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