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Myth #2: Training and new skills will solve the problem. Low-wage workers are said to lack the necessary skills for better-paying work in our changing economy. What's needed is retraining and better education for everyone. 

The truth: There are fewer better jobs to move into. The percentage of low-wage jobs is growing, not shrinking. The growing sectors of our economy are the labor-intensive industries. The two lowest-paid work categories, retail and service, increased their share of the job market from 30 percent to 48 percent between 1965 and 1998. By the end of the decade, the low end of the job market will account for more than 30 percent of the American workforce. Only by forming a union can the lives of working men and women in these predominantly low-wage industries improve.

  • Union members in the retail food industry make, on average, one-third more then their non-union counterparts.
  • Union employer give a higher health care contribution then non-union employers.
  • According to the U.S. Bureau of Labor Statistics, half of all new jobs by 2010 will require relatively brief on-the-job training. Only three of every 10 positions currently require more than a high school diploma. Certainly, raising skills and education levels will lead some workers to higher wages and better jobs. But that approach will do little to improve the lives of most of the hardworking women and men in the jobs that will continue to grow as a proportion of our economy.

Just as important, those who denigrate low-wage work as "low-skilled" ignore the reality of these jobs. A nursing-home worker must be compassionate, must pay attention to detail and must possess psychological and emotional strength; a call-center worker must have patience and must be able to command enough information to handle questions and complaints; a security guard must be dedicated, alert and conscientious. To say these workers need retraining to earn more lets their employers off the hook for failing to compensate them appropriately for their existing skills and duties.

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